We hope that you will return when all our amenites are open in the summer! Sincerely Annemarie Dickerson Owner As a property built in 1952 we are dedicated to improving every year, adding new amenities and at the same time keeping our pricing affordable for our families. We have ordered new bedding for 80 guest rooms for May of this year and we will be updating our walls and carpet in the next three to five rooms for all 232 rooms. It is true we are not modern or fancy but we do offer Temperpedic Mattresses in every guest room as we believe a good nights rest is important, all guest room furniture is less then three years old, all rooms have flat screen TVs and DVD players. We do this to conserve water/ energy but we will gladly change them daily is asked. We, as most hotels do, only change our sheets every three days and each check out of course. As a parent with a child with allergies we are sensitive to the reactions but we follow the protocal required. As far as the chorine levels in the pool, we blow our whistle every two hours to check chemicals as our load levels fluxuate. Guests that are not swimming tend to find the 84 degree temperature warm and do not realize how this impacts our swimmers. We do at times have guests that will open the sliders at the indoor pool and it will impact the air temperature. I will touch on a couple of the issues this guest encountered. Sincerely Annemarie Dickerson Owner Sincerely Annemarie Dickerson Owner We do hope this family enjoyed their time together and made some Ocean City memories while they were here. It is our true and honest intent to give every family a good value in a clean and comfortable guest room and many times if we are notified we can fix any issues on our end. In the future no matter where you choose to stay please let the staff know if you have and concerns or issues. We do call arounds to our arrival rooms to make sure that thery are satisified when checked in. We had the pleasure of hosting hundreds of families this past spring break and the pool was very busy and our General Manager spent most of her week overseeing the facility. We also allow our guests to pre-register early on their arrival day and use our indoor pool on their checkout day until 6pm as we have showers and changing facilities at the Caribbean Key. Is it true that our indoor pool hours (which we have posted on our website since January 1st and detail in our confirmation letters) were from noon to 8pm on the weekdays and from 10am to 10pm on the weekend. During spring break week our rates averaged $86 per night. We are disappointed that this family did not perceive our property as a value. Hotels near American Institute of Medical Sciences & Education.Hotels near Ocean City Fishing Center - Day Charters.Hotels with Military Discounts in Ocean City. InterContinental (IHG) Hotels in Ocean City.Francis Scott Key Family Resort Features.Hotels near Francis Scott Key Family Resort.
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